Simple, honest pricing
Every rate we charge, on one page. No hidden fees, no surprises on the invoice. Parts and equipment are always quoted before we order anything.
Our rates
| Service | Rate | What's included |
|---|---|---|
| On-site call-outKnysna & surrounds | R695 | Technician to your home or business, including the first hour of labour. |
| On-site labour thereafter | R650 per hour | Only if the job runs past the first hour. We'll tell you before we carry on. |
| Workshop repairs19 Tide Street, Knysna | R550 per hour | Laptop and PC repairs, upgrades, virus removal, Windows reinstalls. Parts quoted separately. |
| Online support (ad-hoc)Anywhere in South Africa | R300 per session | Per successful session, regardless of time spent. No fix, no fee. |
| Unlimited online support contractAnywhere in South Africa | R250 per machine / month | Unlimited sessions, built-in monthly maintenance tool and monthly health status report. Month to month. |
| New computer setup & data transfer | R950 flat | Set up your new machine and move files, email, printers and settings across from the old one. |
Pensioner discount: pensioners receive a discount on all labour for call-outs and workshop repairs. (Online support is priced the same for everyone.) Just let us know when you book.
WiFi installations: charged at the standard call-out rate (R695 incl. first hour, then R650/hour) plus equipment, quoted upfront after a quick survey. More about WiFi installations.
Which option?
Choose the way that suits you
Online, when you need it
R300 / fix
- Pay only for successful sessions
- Usually connected within the hour
- Anywhere in South Africa
Best value
Unlimited contract
R250 / machine / month
- Unlimited online sessions
- Monthly maintenance tool
- Monthly health report
- Priority response
In person, Knysna
R695 call-out incl. 1 hr
- Home or business visits
- Workshop repairs R550/hr
- Pensioner discount on labour
All prices in South African Rand. Rates valid from September 2026 and may change; the price quoted when you book is the price you pay.
Want a quote for something specific?
Call, WhatsApp or send us a message and we'll give you a clear price before any work starts.