Home computer support
Setting up a new PC or laptop, getting the printer and WiFi talking, email on your phone and tablet, sorting out backups, teaching you the bits you keep forgetting.
On-site computer support in Knysna
Some things are just easier in person: new setups, network cabling, printers that refuse to co-operate, or simply having someone patient sit with you. We'll come to your home or business anywhere in Knysna.
Call-out pricing
R695 gets a technician to your door, with the first hour included
No hidden travel fees, no minimum spend beyond the call-out. Additional time is R650 per hour, and you'll always know before we carry on.
- Same-day or next-day visits in Knysna where we can
- Homes, guesthouses, B&Bs, shops, offices and practices
- Pensioner discount on all on-site labour
- If it's a workshop job, we'll take it with us and bring it back
Small business IT support
Point-of-sale and booking systems, shared printers and files, staff computers, guest WiFi, Microsoft 365 and Xero setups. Reliable, plain-English support without a full-time IT person.
Networking & WiFi
Dead spots, slow WiFi, new fibre routers, network points and mesh systems. See our WiFi installation page.
Typical on-site jobs
What Knysna calls us out for
- New computer, laptop or printer setup
- Fibre and router installations and changes
- WiFi extenders and mesh networks
- Network cabling and access points
- Smart TVs, streaming and home devices on the network
- Email, Microsoft 365 and Google Workspace setup
- Backup and cloud storage set up properly
- Security checks and antivirus on every machine
- Ongoing support for guesthouses and offices
- One-on-one help learning your computer
- Knysna Central
- Leisure Isle
- Thesen Island
- Hunters Home
- Paradise
- Old Place
- Brenton-on-Sea
- Belvidere
- Rheenendal
- Sedgefield
- Plettenberg Bay
Save the call-out fee
Could it be fixed online instead?
If the computer switches on and gets online, most software problems can be solved remotely for R300, usually within the hour. We'll always suggest the cheaper option first.
Online supportBusinesses
Never have a computer emergency again
Combine on-site visits with our unlimited online support contract at R250 per machine per month, which includes monthly maintenance and a health report on every computer.
Support contractsGood to know
Call-out questions
What does a call-out in Knysna cost?
R695, which includes the first hour of labour on site. If the job takes longer, additional time is R650 per hour. Pensioners get a discount on labour.
Which areas do you cover?
Knysna and its suburbs (Leisure Isle, Thesen Island, Hunters Home, Paradise, Brenton, Belvidere, Rheenendal) plus Sedgefield and Plettenberg Bay. Call us for anywhere else on the Garden Route.
How soon can you come out?
Often same-day or next-day for Knysna. Tell us how urgent it is when you call and we'll do our best to fit you in.
Do you support small businesses on a regular basis?
Yes. Guesthouses, accounting practices, shops and offices around Knysna use us for ongoing on-site support alongside our unlimited online support contract. Ask us about a full-service arrangement.
Need someone out today?
Call us now and Chantel will find the earliest slot for a technician in your area.